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      Get in touch with usSometimes you need someone at the other end of the line to help you navigate through a form, a product, or even a service. That's what we're here for. Please make contact by emailing us at  or talk to us on +255 22 221 5000.
      How do I make a claim?Our claims procedures will involve these main areas:
      • You will have to report your claim in time or any incidence that may lead to a claim (within seven days)
      • Submission of claims supporting documents
      • We will therefore verify and validate your claim
      • The next step is the settlement/repudiation of claims
      • Reinstatement/terms review
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      How do I apply?Below is our step by step application process:
      • Select a product that is suitable for you
      • Request for a quotation
      • Download and fill the proposal form
      • Submit identification documents (Driving license, National ID, Passport, and TIN certificate)
      • Premium payment
      • Sign contract
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      Want to know more?If you want to know more, we've answered a few questions you might have.
      • Please follow our application process above or you can do the following:

        • Email us at 
        • Talk to us on +255 22 221 5000
      • If you want to get in touch, you can contact us or visit a branch near you.

        UAP Insurance - Head Office

        ABSA House, 4th floor

        Ohio Street

        PO Box 71009

        Dar Es Salaam,


        Dodoma Branch

        Plot No.47, Block 6,

        Nyerere Road Opp. Nyerere Square,

        P.O. Box 753, Dodoma.

        Mbeya Branch

        Uhindini Street/Lupaway Street,

        Opposite Gapco Petrol Station,

        P.O. Box 6155, Mbeya.

        Morogoro Branch

        Federal Trading Centre, 2nd Floor,

        Lumumba Road,

        P.O. Box 658,



        Arusha Branch

        NSSF Mafao House, 4th Floor,

        Old Moshi Road,

        P.O.Box 13123,



        Mwanza Branch

        Pamba Road, Opposite Makufuli Auto Parts,

        P.O.Box 644, Mwanza,


        Zanzibar Branch

        Kilimani Plaza, Opposite Kilimani Bar,

        P.O. Box 877,


        Mtwara Branch

        Uhindini Street Opposite Exim Bank,

        P.O.Box 983,



        Kahama Branch

        Osaka Road, Opposite Rivermark Hotel,


        Tegeta Branch

        Kibo Commercial Complex,

        Ground Floor Opposite

        Kibo Complex parking space,


        Dar es salaam.

        • Duly completed Motor Claim Form 
        • Police Abstract Report 
        • Copy of the Driver’s Driving license 
        • Motor Vehicle Inspection report (if inspected) 
        • Applicable excess 
        • Any other document as requested 

        Additional documents, in the case of total loss & theft of  motor vehicle 

        • Duplicate certificate of Insurance 
        • Original logbook in our insured’s name 
        • Copy of insured’s TIN Certificate – Individual/Companies 
        • Copy of National Identity card – Individual 
        • Certificate of registration – Companies 
        • Signed but undated transfer form 
        • Spare car keys 
        • Spare wheel, jack & spanner 
        • Surrender the salvage to the insurer 

        In case of an enquiry:

        • Cheque 
        • Bank Transfer 
        • Cash 
        • Selcom 

        For bank transfers, please find our details below:

        UAP Insurance Tanzania Ltd Bank details

        Beneficiaries Bank: Commercial Bank of Africa 

        Account Name: UAP Insurance Tanzania Ltd 

        Account No (TZS):100319100015 

        Account No: (USD):100319100022 

        Swift Code: CBAFTZTZ  

        Branch: Ohio 

        Beneficiaries Bank: CRDB Bank 

        Account Name: UAP Insurance Tanzania Ltd 

        Account No (TSHS):0150390595700 

        Account No (USD): 0250390595701 

        Swift Code: CORUTZTZ 

        Branch: Tower   

        Selcom Masterpass No: 60017704 

        Account Name: UAP Insurance Tanzania Ltd    

      UAP Insurance Tanzania is a subsidiary of the UAP Old Mutual Group, EA, which is part of Old Mutual Limited (OML) a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
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