- You will have to report your claim in time or any incidence that may lead to a claim (within seven days)
- Submission of claims supporting documents
- We will therefore verify and validate your claim
- The next step is the settlement/repudiation of claims
- Reinstatement/terms review

- Select a product that is suitable for you
- Request for a quotation
- Download and fill the proposal form
- Submit identification documents (Driving license, National ID, Passport, and TIN certificate)
- Premium payment
- Sign contract

Please follow our application process above or you can do the following:
- Email us at uaptanzania@uap-group.com
- Talk to us on +255 22 221 5000
If you want to get in touch, you can contact us or visit a branch near you.
UAP Insurance - Head Office
ABSA House, 4th floor
Ohio Street
PO Box 71009
Dar Es Salaam,
Tanzania
Dodoma BranchPlot No.47, Block 6,
Nyerere Road Opp. Nyerere Square,
P.O. Box 753, Dodoma.
Mbeya BranchUhindini Street/Lupaway Street,
Opposite Gapco Petrol Station,
P.O. Box 6155, Mbeya.
Morogoro BranchFederal Trading Centre, 2nd Floor,
Lumumba Road,
P.O. Box 658,
Morogoro,
Tanzania.
Arusha BranchNSSF Mafao House, 4th Floor,
Old Moshi Road,
P.O.Box 13123,
Arusha,
Tanzania.
Mwanza BranchPamba Road, Opposite Makufuli Auto Parts,
P.O.Box 644, Mwanza,
Tanzania.
Zanzibar BranchKilimani Plaza, Opposite Kilimani Bar,
P.O. Box 877,
Zanzibar.
Mtwara Branch
Uhindini Street Opposite Exim Bank,
P.O.Box 983,
Mtwara,
Tanzania.
Kahama BranchOsaka Road, Opposite Rivermark Hotel,
Kahama.
Tegeta Branch
Kibo Commercial Complex,
Ground Floor Opposite
Kibo Complex parking space,
Tegeta,
Dar es salaam.
- Duly completed Motor Claim Form
- Police Abstract Report
- Copy of the Driver’s Driving license
- Motor Vehicle Inspection report (if inspected)
- Applicable excess
- Any other document as requested
Additional documents, in the case of total loss & theft of motor vehicle
- Duplicate certificate of Insurance
- Original logbook in our insured’s name
- Copy of insured’s TIN Certificate – Individual/Companies
- Copy of National Identity card – Individual
- Certificate of registration – Companies
- Signed but undated transfer form
- Spare car keys
- Spare wheel, jack & spanner
- Surrender the salvage to the insurer
In case of an enquiry:
- Claims: newclaimstz@uap-group.com;
- Complaints: complaintstz@uap-group.com
- Cheque
- Bank Transfer
- Cash
- Selcom
For bank transfers, please find our details below:
UAP Insurance Tanzania Ltd Bank details
Beneficiaries Bank: Commercial Bank of Africa
Account Name: UAP Insurance Tanzania Ltd
Account No (TZS):100319100015
Account No: (USD):100319100022
Swift Code: CBAFTZTZ
Branch: Ohio
Beneficiaries Bank: CRDB Bank
Account Name: UAP Insurance Tanzania Ltd
Account No (TSHS):0150390595700
Account No (USD): 0250390595701
Swift Code: CORUTZTZ
Branch: Tower
Selcom Masterpass No: 60017704
Account Name: UAP Insurance Tanzania Ltd